Privacy policy

This Privacy Policy describes how Zockwoo (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from www.zockwoo.com.

  1. Collection of Personal Information When you visit the Site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.
  • Device Information Examples: Web browser version, IP address, time zone, cookie information, what sites or products you view, and search terms.
  • Order Information Examples: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  1. How We Use Your Personal Information We use your personal information to provide our commercial services to you, which includes: offering premium products for sale, processing financial transactions, shipping and fulfillment of your orders, and keeping you properly informed regarding your order status, active customer service updates, and relevant brand offers.
  2. Sharing Personal Information We share your Personal Information with authorized service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights under statutory consumer protections.
  1. Data Security & Financial Encryption Your privacy is extremely important to our business operations. To protect your personal information, we take strict commercial precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

All payment transactions executed on this Site are completely processed through PCI-DSS Level 1 compliant infrastructure. When you provide your credit card information, the data is encrypted using advanced secure socket layer technology (SSL) and securely processed via AES-256 financial-grade encryption protocols.

  1. Your Rights (CCPA / GDPR Compliance) Depending on your residency, you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or permanently erased. If you would like to exercise these fundamental privacy rights, please contact us directly through our official support channel: support@zockwoo.com.
  2. Cookies A cookie is a small amount of digital information that’s downloaded to your computer or device when you visit our Site. We utilize a number of standard cookies, including functional, performance, advertising, and analytics cookies. Cookies optimize your browsing experience by allowing the website to securely remember your actions, regional parameters, and interface preferences.
  3. Changes to This Policy We may update this Privacy Policy from time to time in order to reflect, for example, structural changes to our operational practices or for other corporate, legal, or regulatory compliance reasons.

Contact Information:

  • Store Name: Zockwoo
  • Company Name: YUN PLASTER PTY LTD
  • Australian Company Number (ACN): 697 275 353
  • Legal Registered Address: 284 Pakington Street, Newtown VIC 3220, Australia
  • Customer Support Email: support@zockwoo.com
  • Customer Support Phone: +61 (423) 987 977
  • Support Availability: Monday – Friday, 9:00 AM – 5:00 PM (AEST)